At Media Party 2020, Charo Henríquez (The New York Times) stressed that true innovation stems from investing in people rather than just adopting new tools. Because digital evolution is an ongoing process rather than a finished target, newsrooms must expand their definition of journalistic roles to include product managers and data analysts, ensuring long-term support for a culture of constant learning.
While leveraging audience data helps newsrooms adapt to changing reader habits, Henríquez emphasized that quality journalism must remain the core driver of editorial decisions. Even smaller organizations with limited budgets can foster innovation by staying curious, documenting workflows, and empowering the internal talent already present in their teams.
